Table of Content
Instructions:
Message notifications
You will be notified for new messages in any window you are on. You are able to view who sent the message and a preview of the message by pressing on the envelope icon on the upper right corner highlighted in red.
How to send messages to patients
1. Log in to CareSimple.
2. Locate the patient you want to talk with then click on his name to access his profile.
3. Click on Messages.
4. Type your message in the text field. Click on the paper airplane icon to send it. With this live communication feature, the patient is able to reply within seconds using the CareSimple application.
How to send Questionnaires
1. Press the + icon and then on Questionnaires.
2. A new window with all the possible questionnaires will appear. Choose the one you want by clicking on the box beside it. You can also preview the questionnaires by clicking on them. Click on "Add" to confirm.
When sending a questionnaire to a patient through the messages, it is only possible to select one questionnaire at a time. The selected questionnaire and its name should be displayed in the input box alongside a message that says "Please complete the following questionnaire: questionnaire title"
3. The questionnaire will be added to your next message. You can add some text and click on the paper plane to send the message with the questionnaire.
How to send Images and PDF files or URL links
1. Press on the icon highlighted below.
2. Select Image, PDF or URL. A new window will appear according to what you chose. Click on Browse to choose an image or a file, or paste the link in the bar. Press Add and use the paper airplane icon to send.
