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Device Ordering

Updated

Device tiers, badges & fulfillment

Direct+ — premium co-branded 

Direct — built for CareSimple connectivity 

Partner — partner device and network

Pink Extended range badge = larger cuff / higher weight capacity — confirm with the patient first.

Amazon fulfillment ships via Amazon (2–3 days); Standard fulfillment ships via our standard partner (3–5 days).

 

Individual Order

  1. Click on Order+ button in the devices tab of the patient chart
  2. Suggested devices — A suggestion banner appears at the top of the Medical Devices screen based on patient care plan. Click Select all suggested, or dismiss it and choose manually.
  3. Browse devices — Use the category chips (Blood Pressure → Pulse Oximeter → Weight Scale → Blood Glucose) or search to narrow the list. Devices are grouped by category, most commonly ordered first.
  4. Cuff size (Direct+ BP Monitor only) — A cuff panel appears; the recommended size is pre-selected from the patient's BMI Confirm or adjust:
    • UA-420A Wide Range 8.6″–16.5″ (22–42 cm) · default
    • UA-289A Small 6.3″–9.4″ (16–24 cm)
    • UA-291A Large 12.2″–17.7″ (31–45 cm)
  5. Shipping — Click Next and enter the delivery address (auto-populated for EHR-onboarded patients). To save it to the patient chart, tick Use this shipping address as the patient's address.
  6. Confirm — Review the patient details and ordered devices, then confirm.

Bulk Order

  1. Click on Order+ button in the devices page (accessed from the navigation bar)
  2. Browse devices — Use the category chips (Blood Pressure → Pulse Oximeter → Weight Scale → Blood Glucose) or search to narrow the list. Devices are grouped by category, most commonly ordered first.
  3. Select the the device and quantity for the bulk order.
  4. Shipping — Click Next and enter the delivery address.
  5. Confirm — Review the patient details and ordered devices, then confirm.

 

 

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