How can we help you?

For Clinicians

Billing

Using and customizing the clinical time log and remote care billing instructions

5 articles

EHR Integration

Connect patient to EHR

5 articles

Get Started

Setting up the main functions, personalizing the portal and smart events.

9 articles

Manage Your Devices

Tracking, assigning and unassigning patient devices

5 articles

Onboard Patients

Onboard patients via invitation and deleting patients.

5 articles

Communicate with Patients

Video calling, messaging, and bulk messaging.

4 articles

Setting Up Your Patient

Care plans, clinical time logging, patient logbook, results, Dexcom and more

16 articles

Manage Your Dashboard

Navigate/customize your dashboard, search/filter for patients, and more

9 articles

Reports

Create reports for individuals or a large number of patients

9 articles

For Patients

Get Started

Signing up via Email

1 article

Patient Data

How to export patient data files

1 article

CareSimple 4G Devices

How to use your devices and how to set them up

6 articles

Bluetooth Devices

Pairing and troubleshooting your bluetooth medical devices

16 articles

Communicate with Your Doctor

Message your doctor, complete questionnaires, and answer video calls

3 articles

View Your Care Plan/Results

View your logbook/results and understand your care plan

3 articles

Record Measurements/Notes

Taking your measurements and adding notes to your logbook

10 articles

Settings

Set your language preference and change the units on the app

3 articles